Chap who's recently joined my club brought along his new bat to nets last night... had a slog, lent it to his mate who had a slog, the toe breaks... I wandered over and it's a Kookaburra Pro grade he's spent £375 on, seam marks all over it. Have you knocked it in or oiled it or anything like that, I ask. 'No, should I have done? What does knocking it in actually do? Hopefully they'll replace it, I only got it this week.' I bit my tongue, who'd be a cricket retailer!